"Unleashing the Eagle within..."
 
 

 

 
 
The Learning for Excellence™ SERVICE

The Learning for Excellence™ SERVICE...

Providing focused, 60-minute sessions at your location  that help your

salespeople sell

     customer service reps satisfy customers

          supervisors and managers lead

               entire staff manage stress
                                     work in teams
                                        reduce conflict
                                          increase creativity & negotiation skills
                                           get along better

                                                    and
                                                treat customers in highly valued ways

How the Learning for Excellence™ SERVICE works

Your organization joins the SERVICE for at least 3 months. The 3-month membership fee is $3000. Your membership means that Eagle Learning Center instructors will conduct six (6) hours of training (maximum of 25 participants per session) or 1-on-1 coaching at your location. For each session, Eagle Learning Center will provide a master copy of a participant handout that you can duplicate for as many people as you choose to include in the session.

Contact us for out-of-town rates for sessions to be implemented outside the Minneapolis/St. Paul area

At last, a way to provide learning that sticks! The Learning for ExcellenceSERVICE allows your people to learn in small bites over time, helping them integrate new skills and insights into their jobs—and their lives. The more your people participate in the SERVICE, the more impact you can have in developing or maintaining a productive work culture.

Learning for Excellence™ SERVICE Offerings...

All topics can be taught in one session. However, for more student participation and experiential exercises, we suggest the topics be taught as listed.

Curriculum Chart

Sales and Service Sessions Leadership Sessions

Suggested 1-session each

The Difference between Ducks and Eagles
Prospecting
Time Management

Suggested 1-session each

Six Keys to Leadership
The Difference between Ducks and Eagles Purpose/Mission
Creating a High Performing Team
Managing People Through Change
Coaching the High Performer
Counseling the Low Performer
Setting and Reaching Goals
Time Management
Holding Effective Meetings
Negotiating I
Negotiating II

Suggested 2-sessions each

Selling and Servicing Different Styles
Relationship Sales Strategies, Opening
Relationship Sales Strategies, Needs Discovery
Relationship Sales Strategies, Presenting
Relationship Sales Strategies, Closing
Relationship Sales Strategies, Handling Objections with Confidence
Telephone Sales Strategies, Opening
Telephone Sales Strategies, Needs Discovery
Telephone Sales Strategies, Presenting
Telephone Sales Strategies, Closing
Telephone Sales Strategies, Handling Objections with Confidence
Strategic Selling
Creating a Customer Focused Culture
Delivering Eagle Service

Suggested 2-sessions each

Creating a Customer Focused Culture
The Anxiety Factor-Stress Management
Dealing With Anger and Conflict
Leading Different Styles of People
Selling Your Ideas
Mirroring and Building Trust

Suggested 3-sessions each

Strategic Account Management

Suggested 3-sessions each

Persuasive Presentations

Team Building For All Staff Individual Counseling

Suggested 1-session each

Creativity
Thank God, It's Monday, Passion for job
The Difference between Ducks and Eagles
Personality Style
Negotiating I
Holding Effective Meetings

Professional Issues
Family and Marriage Issues
One on One Sales Training
One on One Leadership Training

Suggested 2-sessions each

The Anxiety Factor-Stress Management
Dealing With Anger and Conflict
Mirroring and Building Trust
Working in a Customer Focused Culture
Selling Your Ideas

 

Suggested 3-sessions each

Persuasive Presentations
Adventure Learning
(Outdoor adventure learning including a ropes-course is available through Eagle Learning Center, but is not part of The SERVICE. Let us quote you prices for these exciting outdoor teambuilding experiences).

 
 

 

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