Eagle Learning Center

               entire staff manage stress
                                     work in teams
                                        reduce conflict
                                          increase creativity & negotiation skills
                                           get along better
                                                    and
                                                treat customers in highly valued ways

Your organization joins the SERVICE for at least 3 months. The 3-month membership fee is $3000. Your membership means that Eagle Learning Center instructors will conduct six (6) hours of training (maximum of 25 participants per session) or 1-on-1 coaching at your location. For each session, Eagle Learning Center will provide a master copy of a participant handout that you can duplicate for as many people as you choose to include in the session.

Contact us for out-of-town rates for sessions to be implemented outside the Minneapolis/St. Paul area

At last, a way to provide learning that sticks! The Learning for Excellence™ SERVICE allows your people to learn in small bites over time, helping them integrate new skills and insights into their jobs—and their lives. The more your people participate in the SERVICE, the more impact you can have in developing or maintaining a productive work culture.

All topics can be taught in one session. However, for more student participation and experiential exercises, we suggest the topics be taught as listed.

Curriculum Chart
Sales and Service Sessions	Leadership Sessions
Suggested 1-session each The Difference between Ducks and Eagles Prospecting Time Management	Suggested 1-session each Six Keys to Leadership The Difference between Ducks and Eagles Purpose/Mission Creating a High Performing Team Managing People Through Change Coaching the High Performer Counseling the Low Performer Setting and Reaching Goals Time Management Holding Effective Meetings Negotiating I Negotiating II
Suggested 2-sessions each Selling and Servicing Different Styles Relationship Sales Strategies, Opening Relationship Sales Strategies, Needs Discovery Relationship Sales Strategies, Presenting Relationship Sales Strategies, Closing Relationship Sales Strategies, Handling Objections with Confidence Telephone Sales Strategies, Opening Telephone Sales Strategies, Needs Discovery Telephone Sales Strategies, Presenting Telephone Sales Strategies, Closing Telephone Sales Strategies, Handling Objections with Confidence Strategic Selling Creating a Customer Focused Culture Delivering Eagle Service	Suggested 2-sessions each Creating a Customer Focused Culture The Anxiety Factor-Stress Management Dealing With Anger and Conflict Leading Different Styles of People Selling Your Ideas Mirroring and Building Trust
Suggested 3-sessions each Strategic Account Management	Suggested 3-sessions each Persuasive Presentations
Team Building For All Staff	Individual Counseling
Suggested 1-session each Creativity Thank God, It's Monday, Passion for job The Difference between Ducks and Eagles Personality Style Negotiating I Holding Effective Meetings	Professional Issues Family and Marriage Issues One on One Sales Training One on One Leadership Training
Suggested 2-sessions each The Anxiety Factor-Stress Management Dealing With Anger and Conflict Mirroring and Building Trust Working in a Customer Focused Culture Selling Your Ideas
Suggested 3-sessions each Persuasive Presentations Adventure Learning (Outdoor adventure learning including a ropes-course is available through Eagle Learning Center, but is not part of The SERVICE. Let us quote you prices for these exciting outdoor teambuilding experiences).