Overview and Objective

Participants in this Eagle Learning Center course are challenged to consider the changes affecting their lives from two perspectives: personal and professional. Three major ideas are explored for their value to each perspective: loss of control, fear, and Response Ability.

Loss of control: change in a shrinking world community

• Business practices based on predictability and 17th century ideas.
• Personal need for control.
• The right stuff: the ability to deal with ambiguity.

Fear: the primary obstacle to dealing with change

• The cost(s) of not letting go of the "old trapeze."
• Organizational assessment: are you cocooning or innovating?
• Personal assessment: what are the threats? what are the opportunities?

Response-Ability: choices to be made

• Whose job is it?
• Your personality style and how you assert yourself.
• Contracting with yourself and others to get things done.

Resolving Issues and Concerns

• 3 reactions to tension: Fight - Flight - Freeze.
• Using personality style insight to understand how people act under tension.
• Using the R-O-L-A-I-D-S skill to negotiate mutually agreed upon solutions.
• Managing your fear to remain calm. The A,B,C,D's of feeling the way you want to feel.